The first one as an Avionics Product Leader, you will be accountable for one or several Product family to:

• Be accountable for analyzing products behavior and monitor products reliability (for dedicated Customers and worldwide)  and launch any related technical actions aiming to improve Airlines Operations and performances (redesign , retrofit, …) ;
• Drive the technical relationship with Airlines, all over the World, on their Operations for  the given Product family, following the reliability of the Product, improvement actions, support to technical queries…
• Closely collaborate with colleagues from the 1YYRE team in Central, participating in regular meetings (Staff meeting, Operational status, Product Review Board...)
• In close interaction with the Design office, Customer Services functions (1S, S) and your commercial counterpart in 1YYR, participate to multi-functional activities aiming to improve Products performances and Customers operations, for current and new Part Numbers;

The second one as a engineering support focal point for the Region, and as such you will notably:

• Technically interface with Customers (Airlines/MROs...) and be accountable for ensuring them a high level of technical support and services. 
• Closely collaborate with colleagues from Airbus Avionics Customer Services commercial team and the Customer Order Desk having a collective objective to ensure Customers’ Satisfaction. 
• Support the preparation of customer visits (for dedicated strategic Customers);
• Participate in some Airlines visits in collaboration with the Key Account Manager (KAM), physically or remotely in such visits on technical topics.
• Interact regularly with our customers, partners and repair stations in APAC/China to bring your technical expertise.
• Contribute to Transformation and Continuous improvement projects including Digitalization.

This is a great opportunity to have full visibility and understanding on design, manufacturing and customer support.

Secondary Responsibilities

• Lead and provide training sessions on the products to Airlines for Product as needed
• Contribute to Transformation and Continuous improvement projects including Digitalization.
• Back up team members when they are on leave or unable to perform the tasks on top of the daily tasks and operations
• Capitalize process into written procedure to secure the team knowledge

Others

• Adhesion to Airbus level strategy and values
• Frequent (daily/weekly) interface with internal (Airbus Avionics, FHS, Satair) and external stakeholders (Customers, Repair stations)
• This role may involve regular business trips worldwide (especially APAC/China) and as such you must be able to travel accordingly. You will also have a strong link with headquarters and colleagues in France (Toulouse), which might require some working hours’ flexibility from time to time.

Job Requirements

Personal & Interpersonal Skills

• Strong Customer focus
• Ability to manage a wide scope of activities related to Contract & Suppliers management
• Hyper autonomous
• Team player with an open, proactive behavior
• Eager to work in a dynamic and transverse environment

Professional skills

• Engineering background
• Bachelor's degree holder, with minimum 4 years experience 
• Mandatory Knowledge of Avionics Systems 
• Excellent written and oral communication skills
• Capability to work in a multi-cultural environment
• Language Skills: fluent French is a high plus in order to link with Central technical team